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China Plas 2009
Home Sales Services Sales Service

What is the service scope of Fu Chun Shin Machinery Manufacture Co., Ltd.?

Fu Chun Shin is mainly engaged in the research and development, manufacturing, assembly, sales of injection molding machine, and supply of peripheral equipment of injection molding, injection molding molds, gas assisted injection equipment, and PET preform turnkey production system. In other words, we provide total solutions as an expert in injection molding.


Is Fu Chun Shin representing other brands of injection molding machine? If so, what is the ratio of sales for your own brand?

Presently, Fu Chun Shin is not representing any other brand, and all machines sold by us are 100% under the FCS brand.


How many sales and after-sales service offices does FCS have in the world?

Please refer to our Sales and Service Centers section of this website regarding our global sales service centers and for detailed information.


Can Fu Chun Shin supply injection molding machines directly in Mainland China?

Fu Chun Shin has offices and plants in Dongguang, Guangdong and Ningbo City, Chejiang, and we have 21 service centers covering northern, eastern, southern China, offering fast and effective services. For details please refer to the Sales Info section of this website.


What are the warranty period, warranty items, and charging standards of Fu Chun Shin?

Injection molding machines built by Fu Chun Shin have a 1-year warranty period, counting from the date of arrival at customers' plants. For structural casting, it is 2 years. Detailed warranty items and charging standards are listed in the Download section of this website, under the Sales Document category, in the file "FCS Warranty And After Sales Service Terms".


What sort of after-sales service is available for Fu Chun Shin products?

In addition to basic equipment maintenance services, we can provide technical trainings, routine inspection and testing services, parts preferential programs, professional mold testing services, and indefinite technical and management symposiums. Please refer to the Services section of this website. Recent events and activity information are also available - please visit the News section of this website.


Can Fu Chun Shin provide turnkey project services?

We are a member of the Taiwan Turnkey-Project Association listed under Ministry of Economic Affairs. In turnkey projects, we have the professional capability in planning and many years of experience. When you have major investment projects, we can provide you with turnkey solutions, for selection of machinery, automation peripherals, production planning, and training to cost-effectiveness analysis. Our professionalism and experience will be the best assurance of your investments. The Fu Chun Shin Turnkey Project Manager is Ms. Susan Wang, Ext:221, Email: susan@fcs.com.tw.


Who is the contact for sales in Fu Chun Shin?

Please call: +886-6-5950688, Ext:221, Email: fcsco@fcs.com.tw.


What is the contact in Fu Chun Shin for maintenance and technical matters?

Please call: +886-6-5950688, Ext:221, Email: fcsco@fcs.com.tw.




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